REDRESS OF INVESTOR GRIEVANCES THROUGH SEBI COMPLAINTS REDRESS SYSTEM (SCORES)

Circular No.: CIR-OIAE-1-2013

Date: 17/04/2013

SEBI has issued a circular dated April 17, 2013 stating that, all listed companies are called upon to redress the grievances of investors and inform them within 30 days of the receipt of the complaints.

SEBI has, vide this circular, also directed that the companies which are yet to obtain SCORES user ID and password are required to send their details as per the annexure to the circular to SEBI and scores@sebi.gov.in and obtain the SCORES user ID and password. In case of failure to obtain the SCORES user ID and password within 30 days of issue of this circular, the same would not only be deemed as non redressal of investor grievances but also indicate willful avoidance of the same.

It has been directed further, that the failure by the companies to file Action Taken Reports under SCORES within 30 days of date of receipt of the grievance may also attract the provisions of Sec 15A(a) of the SEBI Act, 1992.

The circular shall come into force with immediate effect. 

ANNEXURE

AUTHENTICATION FOR SCORES

1.		Name of the Company:
2.		Whether complaints processed through; ‘RTI’ Company
3.		Please indicate the following:
		Name of the RTI (if through RTI):
		Whether complaints can be passed to them

• manually by the company

• directly to RTI

4.		The details of the concerned person of the company to whom User id and password will be sent:
		Name :
		Email id:
		Telephone No.:
		Fax No.:

Place:	Signature:
Date:	Name:
	Designation:
	Company Seal:

Regards

CA. Mona Singhal

Partner

Arpit Gupta & Associates

Chartered Accountants

701, Nirmal Tower,

26, Barakhamba Road,

Connaught Place, Delhi-110001

Mobile:- +91-9873082769 

Website: www.caaga.co.in